Dana Whitfield · Director of Charter Sales, Meridian Jet Charter
QuestionCharter Sales & Quoting
How are you cutting quote turnaround without losing accuracy?
We average 38 minutes from inquiry to quote on a typical light-jet trip. Our scheduling system gives us the tail and the numbers fast; the slow part is everything around them: the write-up, the options (tech stop vs. non-stop, catering, ground), and the follow-up email. Has anyone put an LLM in the middle of this without embarrassing themselves in front of a client? What did you keep the model away from?
We did exactly this over the summer. The rule that made it work: the model never touches a number. Pricing, times and tail availability come from the scheduling system as structured fields. The model only writes the prose around them.